Privacy Policy
Last updated: February 18, 2025
1. Introduction
Wardengrove ("we," "our," or "us") operates as a professional DMCA takedown and content protection service for OnlyFans, Fansly, and other creator platform users. We are based in Rotterdam, Netherlands.
We are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, platform, and services. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
To provide our automated monitoring and legal takedown services, we collect several types of information, including:
- Personal Identification Information: Full legal name, email address, phone number, and country of residence.
- Platform Handles & Links: Your usernames, handles, or profile URLs for OnlyFans, Fansly, Instagram, Twitter/X, TikTok, and any other platforms you request us to monitor.
- Identity Verification Data: Government-issued identification documents (such as passports or driver's licenses) submitted to verify your identity and prevent fraudulent takedown requests.
- Content Ownership Confirmations: Signed authorizations, copyright registrations, or declarations confirming your ownership of the protected content.
- Leak Preferences & History: Known leak sites, pirate aliases, and specific infringing URLs provided by you or detected by our crawlers.
- Payment Details: All subscription payments are processed securely by Stripe. We do not store your credit card or bank account details on our servers.
- Technical & Usage Data: IP address, browser type, operating system, login activity, and interaction data collected automatically when you access our portal.
3. How We Use Your Information
We use the collected information for the following purposes:
- To verify your identity and content ownership before filing official legal notices.
- To continuously monitor, scan, and detect unauthorized re-uploads of your content across the web.
- To generate, sign, and file legally compliant DMCA takedown notices and search engine de-indexing requests on your behalf.
- To process your subscription payments and manage your billing cycle via Stripe.
- To communicate with you regarding service updates, support tickets, and monthly leak reports.
- To improve our automated detection crawlers, takedown success rates, and overall platform security.
4. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal data depends on the specific context in which we collect it:
- Consent: You have given us clear consent to process your personal data for a specific purpose (e.g., verifying your identity or filing takedowns).
- Contractual Necessity: The processing is necessary for the performance of our contract with you to provide content protection services.
- Legitimate Interests: The processing is necessary for our legitimate interests, specifically in protecting independent creators from copyright infringement, piracy, and financial theft.
5. Data Sharing
We do not sell, rent, or trade your personal data to third parties. We only share your information with trusted sub-processors and third parties under the following strict conditions:
- Service Providers: We share data with Stripe (payment processing), Supabase (database and authentication hosting), and Google (OAuth authentication) to operate our platform.
- Takedown Recipients: When filing a DMCA notice, we share only the minimum legally required information (such as your name or our status as your authorized representative) with the hosting providers, domain registrars, or search engines hosting the infringing content. We never share your private government ID documents with these entities.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
6. Data Security
We implement industry-standard technical and organizational security measures to protect your personal data. All data is encrypted in transit using SSL/TLS and at rest. We enforce strict role-based access controls, ensuring that only authorized Wardengrove staff can access sensitive identity verification data when strictly necessary to process takedowns or resolve disputes.
7. Data Retention
We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy. Active account data is retained for the duration of your active subscription. Upon cancellation, we retain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements, after which it is securely deleted or permanently anonymized.
8. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- The right to access, update, or delete the information we have on you.
- The right of rectification (to correct inaccurate information).
- The right to object to or restrict our processing of your personal data.
- The right to data portability (to receive a copy of your data in a structured format).
- The right to withdraw your consent at any time.
To exercise any of these rights, please email our legal team at legal@wardengrove.com. We will respond to your request within 30 days.
10. International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, or country. For users in the EEA, please note that we use sub-processors (such as Stripe, Supabase, and Google) that may process data in the United States under appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission.
11. Children's Privacy
Our services are strictly intended for adult content creators and individuals who are 18 years of age or older. We do not knowingly collect or solicit personal data from anyone under the age of 18. If we become aware that we have collected personal data from a minor, we will take immediate steps to delete that information.
12. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. If the changes are significant, we will provide a more prominent notice, such as an email notification or a banner in your creator portal.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact our legal department:
Wardengrove Legal Department
Email: legal@wardengrove.com
Rotterdam, Netherlands